I have two major issues when someone tries to separate me from my service dog. There is the insult (liar, they say, without the words), and there is the attempt to re-inflict the injury. The second is more complicated, less obvious, so I’ll discuss it first.
I have a disability. I will never recognize my loved ones again, never know a face in the crowd. The grief that I have for that loss runs deep and I can only assume it will last my lifetime.
I have a fragment of recovery. She is not like my glasses or contacts, which let me see as clearly as I would without the myopia. I refer, of course, to my service dog. She gives me knowns from unknowns, tells me the faces I should recognize (Other things, too, but of all the things I cannot do, it is the inability to recognize my family that grieves me most).
“You can’t bring her in here.” The implication, of course, is that I am welcome enough without my ability to recognize people. Separating me from her is stealing my recovery. It re-inflicts the trauma and the loss. That it is done of ignorance, rather than malice, does not make it any less cruel.
The first aspect I mentioned is the insult. When I am turned away, as if she cannot possibly be a service dog, as if I cannot possibly have a disability, then the implication is that I have lied with the service dog tags that she wears. Such a casual assertion that the disability I cannot forget does not exist. No more forgivable an insult for the casual, careless nature of it.
And then- then, because this is not enough, I must remain, and calmly, reasonably, tolerantly clear up the misunderstanding. I must forgive the insult, ignore the injury, lest I make a bad impression. I will not know them should I see them again but by my actions they will judge every other individual with a disability accompanied by a small service dog.